78fb Frequently Asked Questions

On the Login page, click the "Forgot Password" link below the login form. Enter the mobile number linked to your account and follow the steps sent to your phone. You will be able to set a new password within a few minutes. If you do not receive the reset message, contact 78fb live support and the team will verify your identity and reset your access manually.

No. Each player is allowed one account only. Creating multiple accounts is a violation of the 78fb Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to have the extra account closed before any action is taken.

Log in to your 78fb account and go to the Account Settings section. From there you can update your display name and certain profile details. For changes to your registered mobile number, you will need to contact live support directly — this is a security measure to protect your account from unauthorised changes.

Account locks usually happen after multiple failed login attempts or if unusual activity is detected. Contact 78fb live support via the chat button on any page. Have your registered mobile number ready. The support team will verify your identity and unlock your account, usually within a few minutes during normal hours.

78fb accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile banking services in Bangladesh. All three methods are available 24 hours a day. There are no bank transfer or card payment options at this time, but the mobile banking options cover the vast majority of players in Bangladesh without any issues.

bKash deposits on 78fb are credited instantly in almost all cases. Once you complete the payment on your bKash app and the transaction is confirmed, your 78fb balance updates within seconds. If your balance has not updated after five minutes, take a screenshot of your bKash transaction confirmation and send it to live support — they will resolve it quickly.

The minimum deposit on 78fb is set to be accessible for players with smaller budgets. The exact minimum amount is displayed on the Deposit page inside your account. It is low enough that you can start playing any of the six 78fb games without needing to commit a large sum upfront. There is no maximum deposit limit for standard accounts.

78fb does not charge any deposit fees on its end. The full amount you send via bKash, Nagad, or Rocket is credited to your gaming balance. Note that your mobile banking provider may apply their own standard transaction charges — these are outside of 78fb's control. Check your bKash or Nagad app for their current fee schedule.

This occasionally happens due to a network timeout between bKash and the 78fb payment system. Do not make a second deposit before resolving the first one. Open the live chat support on 78fb, provide your registered mobile number, the bKash transaction ID, the amount, and the time of the transaction. The support team will manually verify and credit your balance, usually within 15 to 30 minutes.

Log in to your 78fb account and go to the Withdrawal section. Enter the amount you want to withdraw and select your preferred method — bKash, Nagad, or Rocket. Make sure the mobile number you enter matches the one registered to your payment account. Submit the request and you will receive a confirmation. Most withdrawals are processed the same day.

Most 78fb withdrawals are processed within a few hours and arrive in your bKash or Nagad wallet the same day. During peak periods or if additional verification is needed, it may take up to 24 hours. If your withdrawal has not arrived after 24 hours, contact live support with your withdrawal request ID and they will investigate immediately.

Yes, there is a minimum withdrawal amount on 78fb. The exact figure is shown on the Withdrawal page inside your account. It is set at a level that makes sense for most players — you do not need to accumulate a large balance before you can cash out. Maximum withdrawal limits per transaction and per day also apply and are displayed in the same section.

Withdrawals can be declined for a few reasons: the mobile number entered does not match your registered account number, you have an active bonus with incomplete wagering requirements, your account has a pending verification step, or the withdrawal amount exceeds your daily limit. Check the reason shown in your account notification and contact support if you need clarification.

78fb currently offers six games: Cannon Fishing, Go Rush, Aladdin, Mermaid Fishing, Bingo Fishing, and Bikini Paradise. The library covers fishing games, arcade-style games, and adventure games. All six are available 24 hours a day with no region restrictions for players in Bangladesh.

All 78fb games use a certified random number generator (RNG) to determine every outcome. This means each round is completely independent — no previous result influences the next one, and neither the platform nor any player can predict or manipulate the outcome. The RTP (return to player) percentage for each game is published in the game information panel inside the game itself.

Cannon Fishing is the most beginner-friendly game on 78fb. The rules are simple — aim your cannon and shoot at fish to earn points and payouts. The minimum bet is low, rounds are short, and the game gives you a real sense of control. Go Rush is also a solid starting point if you prefer a faster arcade format with very short rounds.

Yes. Every round you play on 78fb is automatically saved to your account. Visit the History page to see a full breakdown of your activity — bets placed, games played, wins, and losses. You can filter by game, date range, and result type. This feature is useful for tracking your spending and reviewing your gameplay patterns over time.

Both are fishing games but they play quite differently. Cannon Fishing is faster and more action-focused — you fire a cannon at fish targets and the gameplay is high-energy with boss fish events. Mermaid Fishing has a more immersive underwater theme, a progressive jackpot, and a mermaid bonus round that can deliver much larger single payouts. Cannon Fishing suits players who want constant action; Mermaid Fishing suits players who are chasing bigger jackpot-style wins.

78fb offers a welcome bonus to all newly registered players who make their first deposit. The bonus amount and percentage are shown on the promotions page inside your account after you register. The welcome bonus is credited automatically when you make your qualifying first deposit — you do not need to enter a promo code. Check the current offer after creating your account.

Wagering requirements mean you need to bet a certain total amount before bonus funds can be converted to withdrawable cash. For example, if you receive a 500 BDT bonus with a 10x wagering requirement, you need to place a total of 5,000 BDT in bets before you can withdraw the bonus winnings. The exact wagering requirement for each bonus is shown in the bonus terms on the promotions page.

No. Bonus funds cannot be withdrawn until the wagering requirements are fully met. If you request a withdrawal while a bonus is still active and incomplete, the bonus and any winnings generated from it may be forfeited. Your original deposited funds (minus any bets placed) can still be withdrawn, but the bonus portion will be removed. Always check your active bonus status before submitting a withdrawal request.

Yes. 78fb runs regular reload bonuses and weekly promotions for existing members. These are available in the promotions section of your account after you log in. Reload bonuses are typically tied to specific deposit days or minimum deposit amounts. The platform also runs game-specific promotions — for example, a bonus tied to Mermaid Fishing or a tournament prize pool for Cannon Fishing players.

The 78fb app is available as a free Android APK download. Visit the App page on the 78fb website, tap the download button, and install the APK file on your Android phone. You may need to enable "Install from unknown sources" in your phone's security settings before installing. The app is not available on the Google Play Store — the direct APK download from the 78fb site is the official and safe source.

Currently, the 78fb app is only available for Android devices. iPhone and iPad users can still access all 78fb games through the mobile browser on Safari or Chrome — the website is fully optimised for iOS and works well on all modern iPhones. The experience is very close to the app, and all features including deposits, withdrawals, and game history are fully accessible via the browser.

First, check your internet connection — a weak 3G signal can cause games to load slowly or stall. Try refreshing the page or closing and reopening the app. If the issue persists, clear your browser cache or reinstall the 78fb app. If a specific game is consistently not loading for you, contact live support and mention the game name and your device model — the team can check if there is a known issue and guide you through a fix.

78fb's game servers record the state of every round in real time. If you get disconnected mid-round, the round will complete on the server side and the result will be applied to your account. When you reconnect, you will see the outcome in your game history. If you believe a round was not settled correctly after a disconnection, contact support with the approximate time and game name and they will investigate the server logs.

When a new version of the 78fb app is available, you will see an update notification when you open the app. Tap the update button and you will be directed to the App page to download the latest APK. Install it over your existing app — your account data and history are stored on the server, so nothing is lost during an update. Keeping the app updated ensures you have the best performance and access to the latest game features.