Privacy

78fb Privacy Policy — Your Data, Your Rights, Our Responsibility

At 78fb, we take your privacy seriously. This policy explains exactly what personal data we collect when you use the 78fb platform, why we collect it, how we use it, and what rights you have over it. We have written this in plain language so every player in Bangladesh can understand it without needing a legal background.

Last Updated: January 2025 Language: English Applies To: Bangladesh Players Contact: [email protected]
Privacy at a Glance

Six Ways 78fb Protects Your Privacy

These are the core privacy commitments 78fb makes to every player. Each one is explained in full in the policy sections below.

Minimal Data Collection

78fb only collects the personal data that is genuinely needed to operate your account, process your transactions, and keep the platform secure. We do not collect data for the sake of it, and we do not ask for information that serves no clear purpose for your account or your safety.

No Data Sales

78fb does not sell your personal data to any third party, ever. Your name, phone number, payment details, and gaming history are used only to operate your 78fb account and to comply with applicable regulations. They are not a product that 78fb sells or trades.

Encrypted Storage

All personal data stored by 78fb is encrypted at rest and in transit. Payment information is processed through secure channels and is never stored on 78fb servers in a form that could be accessed or misused. Industry-standard encryption protects every piece of data we hold.

Your Rights Are Real

You have the right to access the data 78fb holds about you, to request corrections, and to request deletion of your data subject to legal retention requirements. These are not theoretical rights — you can exercise them by contacting 78fb support, and we will respond within a reasonable timeframe.

Controlled Third-Party Access

Where 78fb works with third-party service providers — such as payment processors — those providers are given access only to the data they need to perform their specific function. They are contractually required to handle that data securely and are not permitted to use it for any other purpose.

Marketing You Can Control

If 78fb sends you promotional communications, you can opt out at any time. We will not continue to send marketing messages to any player who has asked to stop receiving them. Your communication preferences are yours to set and change whenever you want.

01 Who We Are

78fb is an online gaming platform operating at 78fb.live, providing fishing games, arcade games, and related entertainment services to players in Bangladesh. When this Privacy Policy refers to "78fb", "we", "us", or "our", it means the operator of the 78fb platform.

78fb is the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your personal data is collected and used, and we are accountable for keeping it safe.

If you have any questions about how 78fb handles your personal data, contact us at [email protected] before registering. We are happy to answer any privacy question before you commit to creating an account.

02 Data We Collect

78fb collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of both:

Data Type Examples How Collected
Identity Data Full name, date of birth Registration form
Contact Data Phone number, email address Registration form
Verification Data National ID, selfie photo KYC verification process
Financial Data bKash / Nagad / Rocket account number Deposit and withdrawal forms
Transaction Data Deposit amounts, withdrawal history, game wagers Platform activity
Technical Data IP address, device type, browser, OS Automatic collection on login
Usage Data Pages visited, games played, session duration Automatic collection during sessions
Communications Data Support chat logs, emails sent to 78fb Customer support interactions

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming concern and you have provided it voluntarily.

03 How We Use Your Data

Every piece of data 78fb collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reason it was collected. Here is how we use the data we hold:

  • Account management — to create, maintain, and secure your 78fb account.
  • Transaction processing — to handle deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Identity verification — to confirm your age and identity as required by our operating standards and to prevent fraud.
  • Customer support — to respond to your queries, complaints, and requests effectively.
  • Platform security — to detect and prevent fraud, money laundering, cheating, and other prohibited activities.
  • Responsible gaming — to monitor for signs of problem gambling and to apply any limits or exclusions you have requested.
  • Platform improvement — to understand how players use 78fb so we can improve the experience over time.
  • Marketing communications — to send you relevant promotions and offers, where you have not opted out.

78fb does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players without human review being available.

04 Legal Basis for Processing

78fb processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract performance — processing that is necessary to provide the 78fb service you have signed up for, including account management and transaction processing.
  • Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Legitimate interests — processing carried out for 78fb's legitimate business interests, such as fraud prevention and platform security, where those interests are not overridden by your rights.
  • Consent — processing based on your explicit consent, such as receiving marketing communications. You can withdraw consent at any time.

05 Sharing Your Data

78fb does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for the specific purpose:

  • Payment processors — bKash, Nagad, and Rocket receive the transaction data needed to process your deposits and withdrawals. They operate under their own privacy policies and are not permitted to use your data for any other purpose.
  • Identity verification providers — where third-party KYC services are used to verify your identity, they receive only the data needed for that verification.
  • Technology and hosting providers — companies that provide the infrastructure on which 78fb operates may process data as part of their service, under strict data processing agreements.
  • Regulatory and legal authorities — where required by law, court order, or regulatory requirement, 78fb may disclose personal data to the relevant authority.

78fb will never share your personal data with advertisers, data brokers, or any third party for commercial purposes unrelated to the operation of your 78fb account.

06 Cookies and Tracking

78fb uses cookies and similar tracking technologies on the website and app to make the platform work correctly and to understand how it is being used. Here is what we use and why:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies — used to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and does not identify individual players.
  • Preference cookies — used to remember your settings and preferences, such as language and display options, so you do not have to reset them every time you visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 78fb, but some features may work less smoothly.

07 Data Retention

78fb retains your personal data for as long as your account is active and for a period after account closure as required by applicable regulations and our legitimate business interests. Specific retention periods are as follows:

  • Account and identity data — retained for the duration of your account and for five years after account closure, in line with standard anti-money laundering record-keeping requirements.
  • Transaction records — retained for five years from the date of each transaction.
  • Support communications — retained for two years from the date of the last communication in a support thread.
  • Technical and usage data — retained for up to 12 months from collection, after which it is aggregated or deleted.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Data Security

78fb implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and the 78fb platform.
  • Encryption at rest for all stored personal and financial data.
  • Access controls that restrict data access to authorised personnel only, on a need-to-know basis.
  • Regular security reviews and vulnerability assessments of the platform infrastructure.
  • Incident response procedures to detect, contain, and report any data breach promptly.

No system is completely immune to security risks. If you believe your 78fb account has been compromised, contact support immediately at [email protected] so we can secure your account without delay.

09 Your Rights

As a 78fb player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days:

Data Rights

Your Rights Over Your Personal Data

These rights are available to every 78fb player. Contact [email protected] to exercise any of them.

Right of Access

You can request a copy of all personal data 78fb holds about you. We will provide this in a clear, readable format within 30 days of your request.

Right to Rectification

If any personal data 78fb holds about you is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct information and we will update our records.

Right to Erasure

You can request deletion of your personal data. This right applies in certain circumstances and is subject to legal retention requirements — for example, transaction records must be kept for regulatory purposes.

Right to Restrict Processing

In certain circumstances, you can ask 78fb to restrict how your data is used — for example, while a dispute about its accuracy is being resolved — without requesting full deletion.

Right to Data Portability

Where processing is based on your consent or on a contract, you can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

You can object to 78fb processing your data for direct marketing at any time. You can also object to processing based on legitimate interests, though this right is subject to 78fb's overriding legitimate grounds.

10 Children's Privacy

78fb is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and 78fb may request proof of age at any time.

If we become aware that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposits will be returned to the original payment method where possible.

If you believe a minor has registered on 78fb, please contact us immediately at [email protected]. We will investigate and act without delay.

11 Marketing Communications

78fb may send you promotional messages about bonuses, new games, and special offers via SMS or other channels you have provided. We will only send marketing communications where you have not opted out.

  • You can opt out of marketing communications at any time by contacting [email protected] or by following the unsubscribe instructions in any message we send.
  • Opting out of marketing will not affect transactional communications — we will still send you messages about your account, deposits, withdrawals, and security alerts.
  • We do not share your contact details with third-party marketers.

Opting out of marketing is instant and permanent until you choose to opt back in. Your preference will be updated in our system within 48 hours of your request.

12 Changes to This Policy

78fb may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations, or improvements to our privacy practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that affect how we use your personal data, we will notify you via the platform or by the contact details registered on your account. Continued use of 78fb after a policy update constitutes acceptance of the revised policy. If you do not agree with any change, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a privacy concern, please contact the 78fb support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the 78fb platform and app
  • Response Time: We aim to respond to all privacy requests within 30 days

For data access or deletion requests, please include your registered phone number and a brief description of your request so we can locate your account and respond efficiently.

Play with Confidence

Your Privacy Is Protected — Now Enjoy the Games on 78fb

Register in under two minutes, deposit instantly with bKash or Nagad, and play over 50 certified games. 78fb is built for players in Bangladesh — your data is safe, your games are fair, and your winnings are real.